>APP : Danale (IOS, Android), support download by QR code >Search Tool:SADP (HIKVISION) >If there is any problem with use, please contact with us at any time. We have very professinal engineer, can help you set online. The camera is Hikvision Compatible, support Hikvision Protocol, can plug and play with Hikvision NVR Product Decription HIKVISION Compatible 18X ZOOM PTZ CAMERA 1/2.8 Progressive Scan CMOS HD 4.7-84.6 mm Motorized lens Color: 0.01 Lux (F2.0, AGC ON) B/W:0.004 Lux (F2.0, AGC ON), 0 Lux with IR Smart265+, Smart265, H. 264 Support PoE BLC/3D DNR/HLC/WDR IP66 2592 x 1944--15fps.